Computer Literacy

Preparation for clients to use computers and related technology efficiently, with a range of skills covering levels from Basic to Advance.

Mental Health First Aid Basics (12 Hours)

MHFA Basic is intended for adults interacting with adults (18 years and older). This course focuses on the four most common mental health disorders including substance related, mood related, anxiety and trauma related, and psychotic disorders. Participants who take this course are well prepared to interact confidently about mental health with their family, friends, communities, and workplaces.

Mental Health First Aid for Adults who Interact with Youth’ (16 Hours)

MHFA Adults who Interact with Youth is intended for an adult audience whose primary focus is youth (aged 14-25). In addition to the four most common disorders discussed in MHFA BASIC, this course includes instruction about eating disorders and deliberate self-injury. Participants who take this course are well prepared to interact confidently about mental health with the young people in their lives, including at schools, extra-curricular activities, social services, family, friends, and communities.

Red Cross CPR/FA Certification: (13–14 Hours)

Comprehensive two-day course offering first aid and cardiopulmonary resuscitation (CPR) skills for those who need training due to work requirements or who want more knowledge to respond to emergencies at home.

Smart Serve Certification: In-class or Online

Individual Certification training can be completed online 24/7. The training will prepare you to work in any environment where alcohol is sold, served, or sampled in the province of Ontario. Get ready to learn with short videos, quizzes, text/audio, activities, and games before completing the Final Certification Test online.

OTEC Customer Service: 1 day session

To develop awareness about the importance of service and to create service skills for the delivery of consistent and excellent customer service

National Food Safety Certification (online or in class)

Canada’s nationally recognized Food Safety Program. The National Food Safety Training Program is designed to train and certify employees of quick-service, full-service, chain and independent food service establishments to meet a national standard of food safety.

Dragon Naturally Speaking™

Dragon NaturallySpeaking software is a speech recognition program that allows the user to speak into a microphone on a computer with the software translating the spoken words into text in a text program. With a software program such as this, typing isn’t necessary. Programs such as Dragon Naturally Speaking™ are growing in popularity with adults who suffer from, or who wish to prevent, repetitive strain injuries. It is also being used by people to write faster emails, navigate the Internet by voice, and write essays.  Insight Advantage offers training in the use of voice recognition at home, at work and in school. All training and technical support can be done remotely (over the Internet) if necessary.

Emergency First Aid & CPR

Basic one-day course offering lifesaving first aid and cardiopulmonary resuscitation (CPR) skills for the workplace or home.

This course equips learners in developing a personal understanding of the effects of stress, loss, trauma and grief on others, with emphasis on self-care and personal protection. Learners will be introduced to the Red Cross Look, Listen, Link, Live model – a resiliency-building approach to emotional, psychological, and social wellbeing that teaches learners how to support themselves and others to cope with the effects of various types of stress. The course uses primarily case-based learning and includes the latest evidence from the international community.

This online course assists learners in developing a personal understanding of the effects of stress, loss, trauma and grief, with emphasis on self-care and personal protection. Learners will be introduced to the Red Cross Look, Listen, Link, Live model and will learn how to cope with the effects of various types of stress.

Psychological First Aid – Caring for Others (Duration Online 45 – 90 minutes)

This online course provides a daily aid to facing the stresses of life, and helps participants gain an understanding of how to recognize when a person is experiencing distress and how to offer help without judgement or assumptions. Using the Red Cross Look, Listen, Link, Live model, participants learn how to support others to cope with the effects of various types of stress.

WHMIS 2015 (self-paced online)

WHMIS is a hazard communication system that ensures workers know how to handle, store and dispose of products.

Introduces the TDG Act and regulations for handling and transporting dangerous goods.

Transportation of Dangerous Goods-Energy

Lockout/Tagout (1.5-3 hours self-paced online)

Hazard communication system for employees working with hazardous materials or equipment.

Fire Safety (1-2 hours self-paced online)

Teaches principles of fire safety and appropriate workplace practices

Medical Terminology (12-24 hours self-paced online)

Provides professional language of those involved in health care indirectly or directly

Cannabis In The Workplace: Impairment Awareness Training for Workers (1 hour self-paced online)

Practical guidance for employers to develop and apply effective policies and procedures for cannabis use and impairment in the workplace.

Cannabis in the Workplace: Impairment Awareness (1 hour self-paced online) 

Explains employee rights and responsibilities when using medical cannabis in the workplace.

Pre-Job Search Training Preparation

Basic computer literacy in preparation for job search.

IC3 Digital Literacy Certification

The IC3 Global Standard reflects the most current and relevant skills required for businesses today. In an increasingly digital world, where virtually every field and function is impacted by computers, IC3 Digital Literacy Certification is designed to help you refine your knowledge in three key areas: Computing Fundamentals, Key Applications, Living Online. This program will provide the essential skills for computer literacy, using application programs commonly found in school and business environments. It is intended for those who have not used a web browser, word processor, spreadsheet, presentations, or email program previously, or have minimal experience. Some familiarity with using a mouse and keyboard can be helpful

Academic Upgrading

Insight Advantage offers programs that are taught by experienced teachers, and that are focused on the academic skills clients need the most. Our individualized programs are ideal for clients who need flexible learning options.

Tutoring and Basic Skills – Writing, Reading, and Math